Privacy Policy

Last updated April 24th, 2024.

Hello and thank you for choosing Spicy Pixels! Our aim with this Privacy Policy is to be transparent about how we collect, utilize, and store the information you provide to us.

This Privacy Policy applies to the website, desktop applications, and software Services offered by Spicy Pixels and its affiliated entities, collectively referred to as "Spicy Pixels", "Services", "we", "us", or "our". It outlines the collection of information, how we use and share this data, and your choices regarding our data handling practices. This Privacy Policy is incorporated into and is part of our Terms of Service.

Before you begin using our Services or sharing any Personal Information with Spicy Pixels, please review this Privacy Policy. By accessing our Services, you signify your consent to the practices described herein. If you do not agree with this Privacy Policy, you should refrain from accessing our websites or utilizing the Service.

Information We Collect

There are two basic categories of information we collect:

Information you provide.

When you subscribe to our newsletter, we collect your email address. We may then use it in marketing emails, subject to applicable laws and regulations. You can opt out of these emails at any time by clicking the unsubscribe link in the email. Similarly, when you contact us and provide your email, we may retain your email address and any other information you provide in order to respond to your inquiry.

Information we get when you use our Services.

When you use our Services, we collect information about which of those Services you used and how you used them. The information we collect is:
1. We may log page views and network requests using Vercel Analytics (https://github.com/vercel/analytics), a privacy-friendly analytics package. It "does not collect or store any information that would enable you to reconstruct an end user's browsing session across different applications or websites and/or personally identify an end user. A minimal amount of data is collected and it is used for aggregated statistics only." By using the Services you agree with the Vercel Analytics Privacy Policy (https://vercel.com/docs/concepts/analytics/privacy-policy).
2. We may log page views and network requests using a self-hosted Umami (https://umami.is) instance. Umami is a GDPR & CCPA compliant, cookie free, open source, privacy-friendly analytics package. You can read their FAQ here: https://umami.is/docs/faq and their code here: https://github.com/umami-software/umami. By using the Services you agree to the collection of your data using it.
3. We may log page views, network requests, crashes, and session replays using Sentry (https://sentry.io/) instance. This is used to catch crashes. By using the Services you agree to the collection of your data using it.
4. When you sign up we collect your email address. We may then use it in marketing emails, subject to applicable laws and regulations. You can opt out of these emails at any time by clicking the unsubscribe link in the email. We may also use it to send emails about the functioning of the Services, such as when a video is ready for download.
5. Other usage data may be automatically collected when using Spicy Pixels. This may include your device's Internet Protocol address, browser type, browser version, the pages that you visit, the time and date of Your visit, and the time spent on those pages.

How We Use Information

We use the information we collect to improve our products. Here are some ways we do this:
1. We engage in the development, enhancement, maintenance, and protection of the Services.
2. We analyze the diverse requests for various features from our user base, providing us with insights into user preferences and demands.
3. By discerning the geographic origins of our users, we can tailor our products to cater to specific regions, thereby optimizing their functionality.
4. Utilizing activity metrics, we monitor overall app engagement among our users, enabling us to ascertain whether our products effectively meet the needs and expectations of our user community.

How We Share Information

We may share usage information with Cloudflare, Vercel, and other service providers to the extent necessary for utilizing their products and services. We only share information that is necessary for proper functioning of services.

How Long We Keep Your Information

While we do not collect personally identifiable information through our Services, we may retain non-personal data acquired through our Services for a reasonable duration in order to fulfill the objectives outlined in this Privacy Policy and to comply with legal obligations. The specific retention period may vary based on the nature of the information and the purposes for which it is processed.

User Rights

You retain certain rights and options concerning your personal information. Should you wish to access, rectify, or delete any personal data held by us, kindly contact us via the provided contact information. We will make reasonable efforts to respond to your requests in accordance with applicable laws.

Data Security

We regard the security of your information with utmost seriousness and employ appropriate measures to safeguard it. Industry-standard security practices have been implemented to mitigate the risk of unauthorized access, disclosure, alteration, or destruction of the data we collect. However, it is essential to acknowledge that no method of internet transmission or electronic storage is entirely foolproof, and we cannot guarantee absolute security.

Links to Other Websites

Spicy Pixels may contain hyperlinks to external websites that are not under our jurisdiction. Clicking on a third-party link will redirect you to the third party's website. We strongly advise you to review the Privacy Policy of each site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.

Cookies

Our use of cookies is outlined in the Cookies Policy. By utilizing our Services, you consent to the practices detailed in the Cookies Policy.

Updates to the Privacy Policy

We retain the prerogative to revise or amend this Privacy Policy at any given time. Any modifications to the policy shall take immediate effect upon the posting of the updated version on our website. We encourage you to periodically review this Privacy Policy to stay informed about our data collection, utilization, and protection practices. By continuing to access or employ our Services following any adjustments to this Privacy Policy, you acknowledge and accept the updated terms. All changes to this Privacy Policy are retroactive and are applicable to all users, content, and communications, superseding any previously agreed-upon Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us at team@spicypixels.ai.